Available no matter where you are. Service Support: live and worldwide
benntec develops highly flexible Service Support Tools that are optimized especially for sales, logistics, maintenance and repairs. Standard tablets are used as a platform. benntec Service SupportTools with integrated learning units, connect spatially separated processes, objects and persons, even over long distances. Data transmission is secured by encryption.
Transport knowledge where it is needed. With the benntec Service-Support-Tool, expert advice is in the right place at the right time: effective, digital and economical.
Help will be right there!
Take a look at the Service Support Tools from benntec. Discover on-site support thanks to help from afar.
Third Level Support – live and visual
Solve problems on the spot with an expert from afar. Make support and maintenance a service that is available anywhere. Easily connect to video conferencing and chat.
Identification from a distance
Use barcodes, QR codes or EAN to identify components, retrieve additional information, or order spare parts. The flow of information runs through databases and/or a direct connection to support or sales.
Training with remote feedback
Easy-to-update training content for learning in the workplace, no matter where the trainee is. Support learning on the original device with benntec Service-Support-Tools. Integrate direct feedback from the tutor/trainer into your digital learning solution.